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FAQs

What is included in a birdbrain.vet membership? 

So many things...specific diagnosis topic pages (each based on laboratory test abnormalities with differentials + next steps), pathophysiology pages + videos, laboratory image galleries, laboratory guides & procedures, access to weekly in person and interactive office hours (available on joining) + monthly CE (starting fall 2026), & a community forum with the ability to post questions, search topics, & get feedback from specialists. New content will 'hatch' 2-4 times for month. You'll also have first access to courses + special offerings.

What if I am not a licensed veterinary professional or student?

If you work in a veterinary field, i.e. in a lab, school, or a hospital but do not have a specific license or are based outside of the US, please contact us. We can make sure you have the appropriate access.

Due to various veterinary practice act regulations throughout the US, some interactive/in-person content will be restricted f
or non-veterinary individuals.

Is there a trial period? 

No official trial period, but you are able to purchase a monthly membership and have the entire month to test birdbrain out. 

How do I update my password, credit card, subscription, or other account information? ​​​​​​​

Just head to your member page.

Do you offer hospital or school memberships + discounts?

Yes, the more the merrier! You will need to contact us directly to set this up - each person will need to have their own individual log on. We can also develop special group or topic sessions, case review, or a custom-program. Our goal is to serve you & meet you (and your team) where you are. 

How do I cancel my membership? 

Cancellation options can be found on your member page as well. We will be sad to see you go - if there is something specific you are looking for (that we do not provide) or you have feedback, please let us know. Your thoughts are valuable, and we want to provide a useful & responsive site. 

Why birdbrain.vet? 

Because we love veterinary diagnostic/laboratory learning & love sharing our passion for it. And, this is our attempt to present it in a hopefully accessible and friendly way with the ultimate goal of empowering & supporting you!

​​​​​​​We understand there are a lot of website & CE options out there, not to mention you are busy (with vet med plus life!) - so providing something a bit different, approachable, and more personal is the hope. Besides, we believe in you - let's share a small part of the vet med world and champion each other along the way! 

What if I have a specific question, suggestion, or topic request? 

That would be fantastic! We are all about member feedback, and welcome ideas & future directions.

Birdbrain comes from a place of wanting to support you - whether it be specific pages that provide an approach to a result or finding, birdcall community forum, office hours where you (and others) ask questions of a specialist and have a discussion about the realities of vet med, or CE (coming fall 2026) that allows you to ask questions in advance of a topic. The community forum, office hours, & CE are available only to veterinary professionals + students. 

What sources are used? 

The information on birdbrain.vet is a compilation of very, very many journal articles, textbooks, websites, discussions with each other (& other specialists), our collective + individual clinical experience, and topics that came about because someone asked us a question (and so we decided to learn more!).

It's meant to be a site that is continuously modified with monthly additions - so if it looks like there are topics 'missing,' it's because we coming up with more ideas that there are hours in a day. Stay tuned & make suggestions! Office hours & the forum are great for discussing topics not yet covered.

What about AI? 

AI had a different meaning in veterinary school - IYKYK.

We understand that AI is the talk and plenty of platforms are being created with AI or are focused on AI assisting you in your job. But AI is not our model & this website creation, mistakes, broken links, silly infographics and all, is ~98% AI-free. We are all about empowering + supporting you, because for every AI model making the news that it's doing a better job than medical professionals, there are many more that don't make the news with the opposite ending, i.e. clinical experience coupled with knowledge + support are superior. Besides, we'd rather interact with real people.
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